Be A Chameleon
/I love chameleons. They are such a unique species. As their skin adapts to their environments they are camouflaged from predators and invisible in nature. They are beautiful and interesting. All of you should adapt the idea of being a chameleon as inspiration to do the same. Not that you need to hide from predators or blend into your stores’ or business’s environment, but you need to be able to reach several different types of people on many different levels to accomplish the same goals. These goals are success in business and a tenured well-rounded team.
Every person you manage or work side-by-side with during your career is unique. They look different from you, grew up in various environments from you and their approach to learning is unique from yours. So why would you ever try to train them and manage them all the same? These are some of the most frustrating things to hear from employees. “My manager just can’t communicate with me “. “He/she just doesn’t get me”. “I wish my boss would just listen to what I have to say”. “I don’t understand what I am to do and I am afraid to ask questions”. Now I am not perfect, I have heard many, if not all of these examples directly, but I learned from them and forced myself to take the high road and become a better version of myself.
Going back to the previous blog “Know Your People Before You Manage Your People”, you have spent some time observing. You have seen how they handle customers, peers and tasks. Now you can start developing them. Remember, no person is alike. You must adapt your training mindset to that of the individual. Some like to take a lot of notes and some like to memorize through observing processes. Some hate technology and some are computer wizards. Most people are passive in new situations and need a lot of positive reinforcement to gain confidence. Others believe they know everything and really take offense to fresh ideas. All of this can be frustrating when running a business and it is easy to take your frustration out on your people. It doesn’t have to be. YOU need to adapt! You cannot be a strong, successful leader if you don’t.
Your employees look to you for guidance. It is important that you prove to them why you are in the position you are in. Ask a lot of questions and make sure what you are communicating is clear. Maintain an open mind and be open to learn something yourself, your management style and your temperment. That is the best part. Learning from your people. It challenges you and keeps the open communication flowing. Maybe it won't work on everyone, but don't give up. If you can develop just one person to be a better, stronger, well rounded individual then next time you can develop two people. After all, isn’t that what it’s all about? The domino effect gives any manager or business owner a sense of pride.